Rau cov neeg uas koom nrog txoj haujlwm ntawm ib tus neeg hauv kev sib tham, cov lus qhia no yuav muaj txiaj ntsig zoo, ua nws yog tus sawv cev, tus tub ceev xwm, lossis tsuas yog tus neeg muaj koob npe.
Andrei Gromyko ua tus Minister of Foreign Affairs ntawm USSR tau 28 xyoo sib law liag - txij xyoo 1957 txog 1985. Txog nws cov hlau tuav thiab tawv ntawm kev sib tham hauv lub tseev tsim ntiaj teb kev sib raug zoo thoob ntiaj teb, nws tau raug tis npe "Mr. Tsis yog". Txawm li cas los xij, tus neeg sawv cev rau nws tus kheej tau hais tias nws hnov "tsis tau" ntau dua li nws tau hais nws. Raws li ib qho version, nws nyob ntawm Gromyko cov haujlwm uas "Kremlin lub tsev kawm ntawv ntawm kev sib tham" tau ua raws. Nws lub hauv paus loj muaj raws li hauv qab no: tus neeg sib ceg tau ntsiag to thiab mloog zoo; mloog thiab nug; nplai ntawm qhov tseem ceeb yog tsim los ntawm tus uas xav tias nws tus kheej yog tus tswv ntawm kev sib tham; tus uas mloog zoo li yog "qhua" yuav tsum ua qhov tsawg kawg yog ib qho uas tus nrog tawm tsam tsis tuaj yeem tsis kam; xav kom tau "tau", tawm ntawm tus neeg tsaus.
George Kolrizer, tus kws tshaj lij hauv chaw kho mob thiab kho lub hlwb, tau raug txhom 4 zaug. Niaj hnub no George yog ib tus neeg hais lus zoo tshaj plaws hauv ntiaj teb, ua hauj lwm raws li tus neeg saib xyuas hlwb hauv cov tub ceev xwm thiab cov chaw kub kub. Kolrizer tseem yog tus pab tswv yim rau Cisco, Hewlett-Packard, iBM, Coca-Cola, iFG, Motorola, Nokia, Nestle, Toyota, Tetra Pob thiab lwm cov tuam txhab thoob ntiaj teb. Nws cov ntawv muag zoo tshaj plaws muaj ntau cov cuab yeej rau kev sib tham kom tau zoo. Piv txwv li, "ua kev lav paub ua ntej", "ua rau koj tus kheej txoj kev txhawb zog rau tus neeg sib tham", "kawm paub ua ntej nrog kev tu siab ntawm kev tawg ua kom muaj peev xwm tsim kev sib txuas tshiab", "yaum nrog kev sib cav thiab thov, tsis yog kev ntxias thiab ua kom lub siab”.
Socrates 'txoj cai ntawm kev sib tham tau muaj nyob rau 2,400 xyoo. Cov neeg Greek paub hais tias qhov tseem ceeb tshaj plaws hauv kev sib tham yuav tsum tshaj tawm ua tus thib peb hauv kab. Thiab hauv thawj qhov chaw coj cov lus nug yooj yim uas tus nrog sib ntaus yooj yim los teb "tau". Cov kws tshawb fawb tau pom tias cov txiaj ntsig ntawm cov mis yog sau tseg los ntawm kev hloov kho ntawm lub cev. Yog tias ib tus neeg hais tias "tsis tau", cov tshuaj hormones norepinephrine nkag rau hauv nws cov ntshav, teeb tsa nws rau kev tawm tsam. Thiab lo lus "yog" ua rau kev tso tawm ntawm endorphins - "cov tshuaj hormones ntawm kev txaus siab." Tom qab ob ntu ntawm endorphins, tus interlocutor so, thiab nws yuav yooj yim dua thiab yooj yim rau nws los teb "yog" rau lo lus nug tom ntej.
33 xyoo dhau los phau ntawv los ntawm Roger Fisher, William Urey, Bruce Paton "Yuav ua li cas kom ua tau yog, lossis kev sib tham tsis muaj yeej" tau luam tawm. Nws tseem suav hais tias yog ib qho ntawm phau ntawv qhia zoo tshaj plaws rau cov neeg sib tham. Raws li phau ntawv no, muaj peb txoj hauv kev ntawm kev sib hais. Ua ntej, cais cov neeg ntawm cov teeb meem - tsuas yog xav txog cov teeb meem tau sib tham thiab tsis txhob tsom rau tib neeg. Thib ob, tsom rau cov txiaj ntsig, tsis yog qhia haujlwm. Qhov thib peb: siv cov qauv ntsuas. Tus neeg tawm tswv yim zoo yuav tau suav nrog qhov tsis txaus siab ntawm lwm tus neeg sab nrauv, tab sis ib txwm saib rau cov qauv sab nraud, kev xa mus, cov qauv (txoj cai, nqi lag luam, kev siv dav dav) uas tuaj yeem siv ua kev sib cav.
700 cov neeg saib ntawm lub suab paj nruag "Nord-Ost" tau raug ua qhev los ntawm cov neeg phem nyob rau xyoo 2002. Joseph Kobzon yog thawj zaug los sib tham nrog cov kev txeeb chaw. Tom qab ntawd nws hais tias: “Kuv nkag mus hauv - Kuv sawv ntsug. Cov bandits yog txhua daim npog. Abu Bakar yog zaum hauv ib lub rooj zaum. Kuv qhia lawv: “Hais mav, koj tuaj ntawm no - ntiaj teb neeg twb paub txog qhov no lawm. Koj tau ua tiav koj lub hom phiaj, ib tug neeg xa koj, ib tug neeg koj cog lus rau nws - koj tau ua nws … Thiab cov neeg uas tuaj nrog lawv cov menyuam mus ua si, lawv tsis tawm tsam - lawv yog cov neeg thaj yeeb nyab xeeb uas koj ntes. Muab rau kuv tsawg kawg menyuam. Tawm ntawm kev hwm rau kuv. " Peb tug ntxhais raug coj tawm. Ib tug faus nws tus kheej hauv kuv: "Muaj niam." Kuv hais: "Abu Bakar, vim li cas koj xav tau niam tsis muaj menyuam, thiab kuv xav tau menyuam tsis muaj niam?" Nws luag nyav: "Yog, nws xav tias koj tsis yog ib tus neeg yooj yim." Kuv hais tias, "Tau kawg." Nws hais tias, "Nqa tawm lawv niam."
Xyoo 1985, kev sib tham tseem ceeb tau tshwm sim ntawm Ronald Reagan thiab Mikhail Gorbachev. Nkawd zaj lus sib tham ntev ntev tau muaj ntau yam tsis zoo thiab coj tsis pom qhov twg. Tom qab kev sib tua ntse, Reagan, npau taws, npaj tawm hauv chav. Tab sis ntawm lub qhov rooj nws tig ib ncig thiab hais tias: “Tag nrho cov no tsis ua haujlwm. Kuv hu puas tau koj Michael thiab koj puas hu kuv Ron? Kuv xav hais lus rau koj ua txiv neej rau tus txiv neej thiab ua tus thawj coj uas muaj tus thawj tswj hwm. Saib seb peb tuaj yeem ua tiav li cas. " Hauv kev teb, Gorbachev tau tuav nws txhais tes rau Reagan thiab hais tias: "Nyob zoo, Ron." Reagan teb hais tias, "Nyob zoo Michael." Yog li pib kev phooj ywg uas tau xaus nrog Reagan txoj kev tuag. Tom qab ntawv, Gorbachev piav qhia tias: “Nws cov lus yeej ua rau kuv ntseeg tias kuv tuaj yeem hais 'tsis tau.' Thiab peb tsis pom qhov ua dab ua ntej hauv sib”.
